kirika Terms and Conditions

By using the kirika.cam website and all related services (collectively, the "Platform"), you fully agree to these terms and conditions. This agreement is a legally binding document between you ("Player" or "User") and kirika ("we", "us", "Platform").

By accessing the Platform, you confirm that:

• You are at least 21 years of age.
• You are voluntarily and knowingly accepting these terms.
• Participating in online gaming and betting activities in your area is your personal responsibility.
• You have created an account with accurate and truthful information.

We reserve the right to change these terms and conditions at any time. Continued use of the Platform after any changes will be considered your acceptance of the new terms.

2.1 Registration Eligibility

To create an account on the kirika platform, you must be at least 21 years of age. Registration by minors is strictly prohibited. We may request identity verification for age confirmation at any time.

2.2 Single Account Policy

Only one account is permitted per person. If the same person creates multiple accounts, all accounts will be suspended and deposited funds may be forfeited.

2.3 Accuracy of Information

The name, address, mobile number, and payment details provided at registration must be true and accurate. We reserve the right to cancel the account and seize the balance if false information is provided.

2.4 Account Security

It is your responsibility to keep your account password and login information completely confidential. If you suspect any unauthorized use of your account, notify us immediately via our 24/7 live chat.

3.1 Deposit Terms

The minimum deposit amount at kirika is ৳100, which applies to all payment methods. We currently support the following payment methods:

• bKash
• Nagad
• Rocket
• Upay

If deposited funds are not reflected in your account, contact our support team and keep proof of the transaction.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawal requests generally take 5 to 30 minutes to process. Withdrawals can only be made to the same payment method used for the deposit.

3.3 Verification Process

For security purposes, identity verification (KYC) may be required before large withdrawals. In such cases, a copy of your national ID card or passport may need to be provided. Withdrawals may be delayed until verification is complete.

3.4 Fraudulent Transactions

If any transaction is considered fraudulent or suspicious, we reserve the right to place it on hold and conduct the necessary investigation.

4.1 Welcome Bonus

Newly registered players at kirika will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 will earn a ৳1,200 bonus for a total balance of ৳2,200. Or a deposit of ৳34,000 will come with a ৳20,000 bonus for a total of ৳54,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times (10x). This means you must wager 10 times the bonus amount before the bonus funds become withdrawable.

4.3 Bonus Usage Terms

• Each bonus offer has its own expiry period; expired bonuses will be cancelled.
• Multiple bonus offers may not be applicable at the same time.
• Bonuses are for gaming purposes only and cannot be withdrawn directly.
• If bonus terms are violated, the bonus may be cancelled and any associated winnings may be forfeited.

4.4 VIP Program

The kirika VIP program has 5 tiers. Each tier offers a weekly cashback benefit:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback
• Diamond — up to 1.5% weekly cashback

VIP tier advancement depends on player activity and participation. We reserve the right to change VIP benefits.

5.1 Fair Play Policy

kirika is committed to ensuring a fair and transparent gaming environment. All games use verified random number generators (RNG) to ensure completely random outcomes.

5.2 Prohibited Activities

Any of the following activities are strictly prohibited:

• Using manipulative betting strategies to meet bonus requirements.
• Any form of hacking, use of bots, or technical manipulation of game software.
• Colluding with other players to cheat.
• Money laundering or any other illegal financial transactions.

If these rules are violated, the relevant account will be permanently cancelled and the balance will be seized.

5.3 Technical Errors

If a game result is incorrect due to a technical error, we reserve the right to void that round and refund the placed bets. In such cases, the Platform's decision is final.

6.1 Closure by Player

If you wish to close your account at any time, please submit a request through our 24/7 live chat. You will be given the opportunity to withdraw your balance before closure, however any pending bonuses will be cancelled.

6.2 Suspension by Us

We may suspend or cancel an account in the following circumstances:

• Violation of these terms and conditions.
• Providing false information or identity fraud.
• Fraud, manipulation, or unethical conduct.
• Failure to respond to an identity verification request.
• Prolonged account inactivity.

6.3 Self-Exclusion Feature

To ensure responsible gaming, we offer a Self-Exclusion feature. Under this feature, you can exclude yourself from the Platform for a specified period. Visit our Responsible Gaming page for more details.

7.1 Nature of Service

kirika is an entertainment-based online gaming platform. There is no guarantee of financial gain from gaming or betting, and there is a risk of losing money on all bets. Players use the Platform entirely at their own risk.

7.2 Technical Disruptions

kirika will not be held liable for losses caused by internet disconnection, server issues, or other technical reasons. However, we always strive to ensure uninterrupted service.

7.3 Third-Party Content

Our Platform contains content from third-party game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, etc.). These games are subject to their own rules. kirika is not directly responsible for third-party content.

Keeping your personal information secure is our top priority. We use SSL encryption and industry-standard security technology. Your information is never sold to any third party.

For detailed information on how your data is collected, stored, and used, please read our Privacy Policy. The Privacy Policy is an integral part of these terms.

kirika is firmly committed to responsible gaming. Gaming should always be for entertainment — not as a solution to financial problems.

• Only bet money that, if lost, will not affect your daily life.
• Take regular breaks and set deposit limits if needed.
• If you notice signs of gaming addiction, seek help immediately.
• This Platform is for those aged 21 and above only.

To learn more about responsible gaming, visit our Responsible Gaming page.

10.1 Complaints Process

If you have a dispute or complaint, please first contact us through our 24/7 Bengali live chat. Our support team will work to resolve the issue as quickly as possible.

10.2 Contact by Email

For written complaints, email us at: [email protected] — we will do our best to reply as quickly as possible.

10.3 Final Decision

In the event of a dispute, the decision of kirika's management will be considered final. However, we always review all complaints impartially and fairly.

All content on the kirika website — logos, designs, text, graphics, software, and other elements — is the exclusive property of kirika. Reuse, copying, or distribution of any part of this content without written permission is prohibited.

Trademarks and copyrights of third-party game providers are their own property, and the relevant terms are determined by them.

We may update these terms and conditions at any time. For significant changes, we will publish a notice on the website. Continued use of the Platform after any changes will be considered acceptance of the new terms.

If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect.

For any questions about these terms, contact us via live chat or email. Our 24/7 Bengali support team is always here for you.